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member.* events

Member (subscriber) lifecycle events.

A "member" in webhook events is the project-scoped subscriber (the ProjectUser model), not a team member. Fires on joining, churning, bans, and Telegram-side events driven by the bot.

Events

EventFires when
member.joinedA paid subscriber gains access to the project.
member.trial_joinedA trial subscriber joins the project.
member.convertedA trial converts to a paying subscription.
member.churnedA subscriber's subscription ends without renewal.
member.removedA subscriber is removed without being banned (e.g., kicked for inactivity).
member.bannedA creator bans a subscriber.
member.unbannedA ban is lifted.
member.kickedA subscriber is kicked from a resource without a ban.
member.resource_addedA subscriber is added to an additional resource (channel, group).
member.resource_removedA subscriber is removed from a specific resource.

See the dedicated pages above for full payload, field reference, and caveats per event.

Example payload

{
  "id": "evt_01HX...",
  "type": "member.joined",
  "created_at": "2026-05-18T10:05:00Z",
  "api_version": "2026-05-01",
  "project_id": "prj_01HX...",
  "data": {
    "subscriber": {
      "id": "usr_01HX...",
      "telegram_user_id": "123456789",
      "email": null,
      "status": "customer"
    },
    "subscription_id": "sub_01HX...",
    "plan_id": "pln_01HX..."
  }
}

Guarantees

  • member.joined follows subscription.created for paid plans.
  • member.trial_joined follows subscription.trial_started.
  • member.converted fires exactly once per trial conversion.
  • Emails are masked to null unless the subscribing token carries project-user:view and the subscriber consented to sharing.

Required abilities

Tokens subscribing to member.* events must carry project-user:view-any.

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