Transaction Fees
Understanding MemberPass transaction fees and billing logic
Overview
Transaction fees are usage-based charges considered part of your MemberPass subscription cost. These fees are charged as a percentage of your processed volume and vary depending on your subscription plan.
Fee Structure
MemberPass applies different transaction fee rates based on your active plan tier.
Free Tier
10% commission on every sale. Ideal for starting out without upfront costs. Pay only when you earn.
Paid Plans
1% - 3% commission based on plan. As your volume grows, upgrading to a paid plan significantly reduces your transaction fees.
- Starter Plan: 3% fee
- Growth Plan: 1% fee
Billing Methods
How you are charged depends on the payment method used for the transaction.
Stripe Direct Charge
If you are using Stripe exclusively with the Direct Charge configuration, transaction fees are deducted automatically from the incoming payment in real-time. You receive the net amount (payment minus fee) directly in your Stripe balance. No separate invoice is generated for these fees.
Supported Regions: This method works for Stripe accounts in all countries except:
🇧🇷 Brazil
🇮🇳 India
🇹🇭 Thailand
🇲🇾 Malaysia
Accumulated Billing (Other Methods)
For all other payment methods (PayPal, Crypto, etc.) and Stripe accounts in the excluded regions listed above, transaction fees are accumulated as a pending balance on your account.
These accumulated fees are charged to your payment method on file:
- At the end of your billing cycle: Added to your monthly/yearly subscription renewal invoice.
- When a threshold is reached: To prevent large unexpected bills, we charge fees immediately when they reach a certain threshold (e.g., $50).
Usage Billing Threshold
Each plan has a usage billing threshold (typically ranging between $10-$50). If your accumulated transaction fees exceed this amount before your next renewal date, an invoice for the usage amount is generated and charged immediately. The usage counter then resets to zero. If you were to exceed the threshold again, same process is repeated.
Currency Conversion
MemberPass always calculates and charges transaction fees in USD. If your project accepts payments in other currencies, the transaction fee is calculated by converting the transaction amount to USD based on the daily exchange rate.
Fiat Currencies
Converted to USD using daily exchange rates from CurrencyBeacon API. The effective exchange rates are displayed as a ticker on your dashboard.
Cryptocurrencies
- Stablecoins (USDT, USDC, BUSD): Converted at a 1:1 rate to USD.
- Other Tokens: Converted using rates from the CryptoCompare API. For example, BTC.BEP20 is treated as BTC.
Telegram Stars
1 Telegram Star (XTR) = 0.013 USD. This fixed rate follows Telegram's policy.
Refunds & Disputes
MemberPass does not refund transaction fees for refunded or disputed payments. The transaction fee covers the cost of processing the original transaction and is non-recoverable.
Plan Changes
If you upgrade or downgrade your plan, the new transaction fee rate applies immediately to all new payments.
No Retroactive Recalculation
We do not recalculate fees for transactions that occurred while you were on a previous plan. For example, if you process $1,000 on the Free Tier (10% fee) and then upgrade to Starter (3% fee), the $100 fee for those initial transactions remains valid.