Billing History
Find your past payments for a subscription on a MemberPass project, and understand where to get formal receipts.
By the end of this page, you'll know where to find every payment you've made on a creator's project and where to get formal receipts.
Where billing history lives
There are two sources, and they show different levels of detail:
- Inside the project portal — the portal displays a simple Payment history list within each subscription you own.
- Inside the payment provider (Stripe, PayPal, Razorpay, Paystack, Skrill, CoinPayments, CeyPay) — each provider keeps its own complete, tax-receipt-grade record of your transactions. For invoices, chargeback evidence, or anything formal, go to the provider directly.
Viewing your history on the portal
Click any subscription to open it. The view slides to the subscription's My Access page.
Scroll down past the resource list — if there have been any payments on this subscription, you'll see a Payment history block.
What each row shows
Each payment row shows just four things:
- Amount — in the subscription's currency.
- Date — the date the payment was processed.
- Provider — which payment method handled it (e.g. "Stripe", "PayPal").
- Status pill — one of Successful (green), Pending (amber), Failed (red), or Refunded (grey).
The portal's payment history is intentionally minimal — it's enough to confirm "yes, I was charged this amount on this date" at a glance. For anything more detailed — transaction IDs, VAT line items, printable receipts — use your payment provider's own dashboard.
If no payments have ever been recorded for the subscription (for example, a subscription activated via an access code on a free plan), the Payment history block isn't shown at all.
Getting a formal receipt or invoice
MemberPass doesn't issue tax receipts itself. Every payment provider does, typically emailing them automatically at the time of charge:
- Stripe — receipts emailed on each successful payment; also accessible via the Stripe customer portal (Stripe may surface a link inside your receipt emails).
- PayPal — transaction receipts are available under Activity in your PayPal account.
- Razorpay / Paystack — receipts emailed to the address you used at checkout; available in their customer views.
- Skrill — transaction history and receipts are inside your Skrill account.
- CoinPayments — transaction records include the blockchain hash (your authoritative, public receipt); look it up on a block explorer for external verification.
- CeyPay — transaction records are maintained in the CeyPay system.
If you've lost a receipt, search your email inbox for the provider's name and the payment date.
Common questions
Related
- Manage your subscription — the subscription detail view where payment history lives.
- Making payments — what the checkout experience looks like per provider.
- Troubleshooting — what to do when something looks off.