Activate Your MemberPass Subscription
Choose the right MemberPass plan for your scale — Free, Starter, or Growth — and activate it so you can start launching projects.
Before you can create a project and start collecting subscriptions, you need an active MemberPass creator subscription on your account. This is the platform subscription you pay to MemberPass — separate from the subscriptions your members later pay to you.
By the end of this page, you'll know which tier fits your situation and how to activate it.
The three creator plans at a glance
| Plan | Price (Monthly) | Price (Annually) | Projects | Lifetime memberships | Access codes | Custom handle | Teams | Transaction fee |
|---|---|---|---|---|---|---|---|---|
| Free | $0 | — | 3 | 5,000 | 5 | ❌ | ❌ | 10 % |
| Starter | $39 / mo | $390 / yr | 10 (12 yearly) | 20,000 (24,000 yearly) | 200 (2,600 yearly) | ✅ | ❌ | 3 % |
| Growth | $89 / mo | $890 / yr | 20 (25 yearly) | Unlimited | 500 (6,500 yearly) | ✅ | ✅ | 1 % |
About the "Lifetime memberships" limit. This is the only member-count quota — and it applies only to subscribers on non-recurring, lifetime-validity plans (a one-time paid customer whose access never expires). Short-term recurring subscribers, trialists, and bot-only "Leads" aren't counted against it. It's also only applied to new lifetime subscribers joining after you link a resource — earlier lifetime subscribers are grandfathered.
Annual plans are billed once a year and include expanded limits (more projects, more access codes). Think of them as a yearly commitment discount plus a small bump in resources. Month-to-month plans are strictly cheaper per month if you only need a few months of service.
What's actually different between tiers
Transaction fees are where the real savings are
Every paid subscription your members take out is subject to a MemberPass transaction fee on top of whatever the payment provider charges. That fee drops quickly as you climb tiers:
- Free: 10 % of each transaction
- Starter: 3 %
- Growth: 1 %
If you're processing $1,000/month in membership revenue, that's $100/mo on Free, $30 on Starter, $10 on Growth. At scale the plan price pays for itself many times over.
Project and lifetime-membership caps
Every plan limits how many projects you can run simultaneously, and caps how many lifetime memberships (see the note below) you can serve across them.
- Free is designed for hobbyists or testing — three small projects.
- Starter is where most serious creators land — ten to twelve projects.
- Growth raises both caps substantially — ideal for agencies or anyone running a large portfolio.
Normal recurring subscriptions, trials, leads, and all non-lifetime members are not counted against your plan limits.
Custom handle and public portal
A handle is the unique URL slug used by your public-facing portal page (e.g. my.memberpass.net/my-community). It's how prospective members land on your plans list.
- Free doesn't include a custom handle — the public portal on Free is either disabled or auto-assigned.
- Starter and Growth let you pick your own handle, making the portal URL memorable and brandable. See Creating a project → Handle.
Teams (collaborators)
- Teams is a Growth-and-above feature. Free and Starter creators manage projects alone.
- With Teams you can invite collaborators, assign roles, and split permissions with fine-grained control. See Teams & Roles.
Payment methods are always required
Even on the Free plan, MemberPass needs a valid payment method on file. This is because transaction fees (10 %, 3 %, or 1 % depending on plan) apply to every paid subscription your members take out — and we need somewhere to bill those from. You won't be charged for the Free plan itself ($0/mo), but per-transaction fees are collected monthly.
When you activate any plan, you'll be redirected to our secure payment processor (Stripe) to add a card. From that point on, Stripe is the billing method for your creator subscription and your transaction fees.
Activate a plan
Open Plans & Billing.
If you've just verified your email and have never activated a plan, MemberPass redirects you straight to Plans & Billing on first sign-in. Otherwise, click Plans & Billing in the left sidebar.
Compare plans side-by-side.
The billing page shows every plan's key limits and its price. Toggle Monthly / Annually to flip the pricing view.
Click Subscribe to [Plan Name].
Choose the plan you want to start on. You can always upgrade or downgrade later — see Switching Plans.
Complete payment via Stripe.
A Stripe-hosted checkout opens. Enter your card details, name, and billing address. Stripe handles the whole process — we don't see your raw card number.
Subscription is activated.
Once Stripe confirms, you're returned to MemberPass with your new plan active. You can now create projects, add payment methods, and build subscription plans. See Create your first project.
Coupons and discounts
Some plans include promotional coupon codes at activation. If you've received one from MemberPass (for example via onboarding email), apply it at Stripe checkout — the discount shows on the invoice summary before you confirm.
Coupons are tied to specific plan + cycle combinations (e.g. Starter monthly, Starter annual). They can't be mixed-and-matched across tiers.
Switching, cancelling, and pausing
Upgrading
Upgrading is instant: you're prorated for the remainder of your current period, and the new plan takes effect immediately. Increased limits apply right away.
Downgrading
Downgrades take effect at your next billing cycle — so you keep the current tier's limits until then. If you're over the lower tier's limits (e.g. more projects than the target tier allows), MemberPass will prompt you to reduce before confirming.
Cancellation
Cancelling ends your creator subscription at the close of the current billing period. After that:
- You can't create new projects.
- Your existing projects stop processing new subscriptions.
- Your historical data remains visible for a grace period in case you reactivate.
See Cancelling your subscription for the full cancellation flow.
Frequently asked
Related
- Subscriptions & billing logic — deeper dive into grace periods, upgrades, downgrades, and cancellations.
- Transaction fees explained — the full mechanics of how we calculate and bill fees.
- Create your first project — the next step once your plan is active.