MemberPass
Teams & Roles

Overview

Invite collaborators to help run your MemberPass projects with fine-grained permissions — available on Growth, Enterprise, and Custom plans.

When your membership business grows beyond one person, you'll want to bring other people in — a designer to update banners, a community manager to handle members, an accountant to reconcile payments — without handing over your password. That's what Teams are for.

Teams is an agency-level feature available on the Growth, Enterprise, and Custom plans. If you're on the Free or Starter plan, you'll see a toast reminding you to upgrade when you try to use team features. See Activate your subscription.

The building blocks

MemberPass teams are made of four concepts that work together:

How it fits together

Here's the mental model to keep:

  1. You (the account owner) create a team.
  2. You invite people by email into that team. Each invitation comes with a role you pick at invite time.
  3. Inside the team, you define roles — named bundles of permissions, like "Editor" or "Finance".
  4. Optionally, you define groups — ad-hoc collections of members + permissions, useful when role boundaries aren't the right fit.
  5. When a member accepts their invitation, they can sign in to MemberPass with their own account and see your projects through the lens of the permissions you granted.

Team members sign in with their own MemberPass credentials, not yours. They register separately via Telegram (the normal path — see Creating an account), and your team invitation then links their account to yours.

Where it lives in the dashboard

All team management is inside Settings:

PageURLWhat you do there
Teams/settings/teamsCreate, rename, or delete teams
Members/settings/teams/{team}/membersInvite people, see pending invitations, remove members
Roles/settings/rolesCreate roles and assign permissions to them
Groups/settings/groupsCreate groups and attach members + permissions

Who can do what?

  • You, the team owner, can always do everything — create, invite, define, delete.
  • Team members can only perform actions their assigned role (or membership of a group) permits.
  • Roles can only be deleted by the person who created them or by the team owner — this prevents collaborators from accidentally removing critical shared roles.
  • Groups can only be deleted by the team owner.

When to use teams vs. sharing your login

Never share your account password. Teams exist precisely so you don't have to. Even if it feels like overkill for a two-person collaboration, a proper team setup:

  • Gives each person their own sign-in history so you can audit who did what.
  • Lets you revoke access instantly when someone leaves — no password rotation required.
  • Respects MemberPass's security features (2FA, passkeys) per person, not shared.

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